To confirm your booking, please agree to our terms and conditions, these are put in place to enable us to provide an excellent level of service and protect both you and our business.

Payment Terms

Payment must be received prior to the start of the course unless otherwise agreed.  Certificates will not be released until full payment has been received.

Cancellations

If a cancellation is made by a delegate or an organisation, the following fees apply:

• More than 28 working days before the start of the course, no charge will be made.
• 14-28 working days before the start of the course, 50% of the fee will be payable.
• Less than 14 working days before the start of the course, the whole fee will be payable.
• Substitutions may be made at any stage at no cost.

MMI Trading with Care reserve the right to cancel the course, for example, due to under-subscription.  In such circumstances, a full refund of course fees will be made or a transfer to another suitable course will be offered to the delegates.  No responsibility is accepted for incidental or consequential loss resulting from such cancellation.

Transfers

Transfer to a subsequent date when the same course is running, subject to availability of places can be made at no cost.  If the transferee subsequently cancels, the original cancellation clause will apply.  All changes requested verbally must be confirmed in writing.  Changes will become effective on the date of written confirmation. 

Course Content

Occasionally, due to circumstances beyond our control, alterations to timing and content of courses may become necessary.  We therefore reserve the right to modify the course information or the tutor.